What is job design?

• A. The process of combining tasks and responsibilities into a job to improve productivity and satisfaction.
• B. The process of eliminating all tasks to reduce workload.
• C. The process of assigning salaries across roles.
• D. The process of evaluating employee performance.

Answer: (A)

Job design is about shaping what a job contains—the tasks, duties, and responsibilities—and how they are organized into a coherent role. The goal is to create work that is efficient for the organization and meaningful for the employee, balancing factors like task variety, autonomy, and feedback to boost motivation and performance. This approach explains why well-designed roles can lead to higher productivity and greater job satisfaction, which in turn supports lower turnover and better overall outcomes. It’s not about eliminating tasks, setting salaries, or evaluating performance, which are separate HR processes.