Which of the following is a method of making jobs less specialized?

• A. Job analysis
• B. Job rotation
• C. Job evaluation
• D. Job standardization

Answer: (B)

The idea being tested is how to broaden a worker’s role by changing how the job is designed. Job rotation does this by moving staff through different tasks or roles over time, so they gain experience in multiple areas instead of sticking to a single, narrowly defined function. This variety reduces specialization and increases versatility, which is particularly useful in sport and recreation settings where programs, events, and facilities demand flexible staffing.

For example, a staff member might rotate between front desk duties, program delivery, equipment management, and event support. This cross-training helps them handle a wider range of situations and step in as needed, rather than being limited to one specialized task.

The other options don’t accomplish this broadening effect. Job analysis identifies what a job entails but doesn’t by itself change how specialized it is. Job evaluation determines relative pay for different jobs, not the level of task variety. Job standardization aims for uniform procedures and consistency, which tends to maintain established, repeatable tasks rather than broaden the role.